Legal Document

Privacy Policy

sukhothinz  ·  Last Updated: 12 May 2025  ·  Effective: 12 May 2025

1. Introduction

sukhothinz ("we", "us", "our"), a legal practice registered in Bangkok, Thailand, is committed to handling personal data with care, precision, and respect for the individuals concerned. This Privacy Policy sets out how we collect, use, store, and protect personal data provided to us in connection with our pension legal services.

This policy applies to visitors to our website at sukhothinz.biz, and to clients and prospective clients who engage with us by telephone, email, or in person. For questions about this policy, write to us at [email protected].

2. Data We Collect

2.1 Information You Provide Directly

When you submit an enquiry through our website contact form, telephone us, or attend our office, we may collect:

• Full name
• Email address
• Telephone number
• The nature of your pension matter (as described by you)
• Identity and pension documents where relevant to a legal engagement

2.2 Website Usage Data

We may collect standard website usage information through analytics tools, including pages visited, time on page, referring URL, and browser type. This information is collected in aggregate and does not directly identify individuals unless combined with other information.

2.3 Cookies

Our website uses cookies as described in our Cookie Policy. You may manage cookie preferences at any time through your browser settings or our cookie preference controls.

3. How We Use Personal Data

We use personal data for the following purposes:

• Service delivery: to assess your enquiry, advise whether our services are relevant, and carry out the engagement you have instructed.
• Communication: to respond to your messages, provide written updates during a matter, and send you the documents produced in the course of our work.
• Legal and professional obligations: to comply with our obligations under Thai law and the rules of the Lawyers Council of Thailand, including record-keeping requirements.
• Website improvement: to understand how visitors use our website and to improve its content and functionality.

We do not use personal data for unsolicited marketing. We do not sell personal data to third parties under any circumstances.

4. Legal Basis for Processing

Under Thailand's Personal Data Protection Act B.E. 2562 (PDPA), we process personal data on the following legal bases:

• Contractual necessity: where processing is required to deliver a service you have engaged us to perform.
• Legitimate interests: where we have a legitimate interest in operating a legal practice, responding to enquiries, and improving our services.
• Legal obligation: where we are required to retain records by law or professional regulation.
• Consent: where you have provided specific consent, such as acceptance of non-essential cookies.

5. Data Retention

We retain client matter files for a minimum of seven years following the conclusion of an engagement, consistent with applicable professional obligations. Website enquiry data that does not lead to an engagement is retained for no longer than twelve months. Analytics data is retained in aggregated form only.

Where data is no longer required, it is deleted or anonymised in a secure manner.

6. Data Protection Measures

We implement appropriate technical and organisational measures to protect personal data, including:

• Encrypted file storage for client documents
• Access controls limiting data access to persons directly involved in the matter
• Secure email for transmission of sensitive documents
• Regular review of data handling procedures

In the event of a data breach that poses a risk to affected individuals, we will notify the relevant supervisory authority and affected persons in accordance with our obligations under the PDPA.

7. Third-Party Services

Our website may use limited third-party services for analytics and website functionality. These services may collect anonymised usage data. We do not share identifiable client data with third parties except:

• Where required by law or a court order
• With pension authorities as part of an authorised engagement
• With estate administrators or notarial offices where specifically instructed by the client

8. Your Rights Under PDPA

Under Thailand's Personal Data Protection Act, you have the following rights in relation to personal data we hold about you:

• Right to access: to request a copy of the personal data we hold about you.
• Right to rectification: to request correction of inaccurate or incomplete data.
• Right to erasure: to request deletion of personal data in certain circumstances.
• Right to restriction: to request that we restrict processing of your data in certain circumstances.
• Right to data portability: to receive your data in a structured, commonly used format.
• Right to object: to object to processing carried out on the basis of legitimate interests.
• Right to withdraw consent: where processing is based on consent, to withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, write to us at [email protected]. We will respond within thirty days.

You also have the right to lodge a complaint with Thailand's Personal Data Protection Committee if you believe your data has been handled in a manner inconsistent with the PDPA.

9. Children's Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect personal data from persons under 18. If we become aware that data from a minor has been submitted without appropriate parental or guardian consent, we will delete it promptly.

10. External Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and recommend reviewing their privacy policies independently.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated date at the top of this document indicates when the current version was last revised. Continued use of our website after a revision constitutes acceptance of the updated policy.

12. Contact for Data Enquiries

For any questions about this Privacy Policy or your personal data:

• Email: [email protected]
• Address: sukhothinz, 76/3 Naradhiwas Rajanagarindra Road, Si Lom, Bang Rak, Bangkok 10500, Thailand
• Telephone: +66 2 859 2174